Customer Relationship
Management Solution

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Customer Relationship Management Solution

Shoubii has a long history of deploying Client Relationship Management (CRM) systems that increase customer lifetime value and profitability. Shoubii focuses on the Salesforce, Clarify, Oracle®, and SAP® product suites. Shoubii has worked with firms in a variety of industries, including financial institutions, banks, pharmaceuticals, healthcare, insurance, and telecommunications. Shoubii's one-of-a-kind methodology ensures complete success. Customer Relationship Management (CRM) software improves the effectiveness of customer-facing company activities from start to finish. Marketing, sales, customer service, and support are all included. The main goal is to improve the customer experience while lowering operational costs.

Customer Relationship Management Solution
  • Better alignment towards customer needs
  • Customer centric processes to increase customer lifetime value and average revenue per customer
  • Streamlined sales and marketing processes
  • Higher sales productivity
  • Improved customer satisfaction with higher customer retention and lower acquisition rates
  • Added cross-selling and up-selling opportunities
  • Reduced expenses with better marketing opportunities
  • Better customer profiling and targeting
  • Higher overall profitability