Voice Self Service
Voice self-service has the potential to lower costs while also increasing client satisfaction. The success of the project will be determined by the implementation, not the software, as it is with every system implementation. This is also true when it comes to self-service implementations. To implement voice self service, Shoubii uses a unique and proven process. Years of experience implementing contact centre and self-service applications have fine-tuned this technique. Shoubii can design and develop voice application solutions that meet and surpass our clients' expectations. Shoubii can deliver an integrated voice self-service application to improve overall customer experience, based on years of experience with Genesys® GVP (Genesys® Voice Platform) deployment and integration.
